Users are concerned about the privacy of their email marketing lists and whether Outflash stores their email addresses and the contents of email messages, how the data is stored and whether any of this data is shared with third parties. The information below is meant to address these concerns.

How Outflash works

Outflash works by transferring data to and from your Outlook account. Email addresses and draft ids are transferred from Outlook to the Outflash services, but in a secure manner over SSL. Outlook does not allow a third party integration like Outflash to connect to account data without the use of SSL.

How are your Outlook contacts used?

Our database does store the email addresses to which you are sending email to. This data is stored in a database, secured by layers of firewalls, and is never shared with any third parties. Outflash is similar in this regard to well-known email marketing systems like MailChimp, where storage of email addresses is required to provide standard email marketing features.

Does Outflash store the contents of your email message?

No. When you use the Outflash plugin to send multiple emails. It queues the emails in our secure database. We store the to email address and the draft email id. Our database also stores the email address of the user sending the email. This is retrieved from your Outlook account when queuing the emails. When our service then sends an email on the users behalf. Our systems retrieves the email subject line, body content, attachment, Cc and Bcc emails addresses using the saved draft id. Retrieving data using the Microsoft secure APIs. The retrieved information is then used to compose and send each email.
 
We do not stored any of the recipients details other then their email address. This information is retrieved from the users Outlook contacts list when sending the email that has been queued, using Microsofts secure APIs.
 
Once an email has been sent it is deleted from our database immediately. We do not store the information any longer than required.

Does Outflash stored any other sensitive information?

Yes. When you first install our Outlook add-in and authorise our systems to send emails on your behalf. We store the full name and primary email address from your Outlook/Microsoft account. This information is saved in our secure database to be able to send emails on your behalf.

Does Outflash share any of your email list information with third parties?

No. Outflash is a tech product built by developers who want to create the best product and service they can. The company behind Outflash, is a software company in the business of creating Outlook plugins and not in the business of selling or renting data.

Data Deletion Requests

In compliance with GDPR, any user may request that his/her data be deleted from our servers. To make such a request send an email to support@outflash.xyz from the Outlook account whose data you wish to be deleted.

How does Outflash send emails on my behalf?

There are two methods Outflash uses when sending emails on users behalf.

Free Users

Outflash uses the Microsoft Outlook/Graph APIs to send emails on the users behalf.

Paid Plans

Outflash uses SendGrid to send emails on a users behalf if you have subscribed to one of our paid plans. You can view SendGrid’s Privacy Policy here.

Data Center Security

All of Outflash’s systems, services, APIs and databases are hosted using the Microsoft Azure cloud hosting platform. 
 
We use the latest services provided by Microsoft Azure and use the security measures developed as part of the Azure platform. 
 
If you would like to read more about the Microsoft Azure security measures, you can find this at the following link: https://azure.microsoft.com/en-gb/overview/trusted-cloud/privacy/

Application Level Security

The entire Outflash service passes data using via TLS

Cookies

Microsoft Azure Application Insights – Application Insights is a web application monitoring service service offered by Microsoft that tracks and reports website traffic. Microsoft uses the data collected to track and monitor the use of our Service. This data is shared with other Microsoft services. Microsoft may use the collected data to contextualize and personalize the ads of its own advertising network.For more information on the privacy practices of Microsoft, please visit the Microsoft Application Insights Data Retention web page: https://docs.microsoft.com/en-us/azure/azure-monitor/app/data-retention-privacy

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